Effective Date: August 15, 2025
Last Updated: August 15, 2025
1. Introduction
Welcome to Hex of Trials! We understand the importance of personal information security. This Privacy Policy aims to clearly and transparently explain how we collect, use, process, and share your information.
This policy applies to the Hex of Trials game service. We reserve the right to update this policy periodically. Updated versions will be announced through appropriate means (such as in-game notifications or the official website) before they take effect. Your continued use of our services constitutes acceptance of the revised policy. We recommend reviewing it regularly for the latest information.
2. Information We Collect
To provide and improve our game service, we may collect the following categories of information. Some information is necessary to deliver the service, while other uses are based on your consent:
Device Identifiers and Technical Information: For example, advertising identifiers (such as IDFA for iOS, AAID for Android), device model, operating system version, browser type and language, network connection status, and IP address.
Gameplay and Interaction Data: Including game progress, app version, level attempt records, session duration, and how you interact with the service.
Information You Provide Directly: Such as feedback or inquiries you voluntarily send us via customer service channels (e.g., email or online forms).
Information Collected via Cookies and Similar Technologies: Including a unique user identifier assigned to you, used to provide basic services, analyze product usage, and conduct advertising fraud prevention verification.
3. How We Use Information
We use the collected information for the following purposes:
• Providing and Maintaining Services: To create an account for you (if required), deliver core game functionality, and possible social interaction features.
• Analysis and Optimization: To analyze product performance data, continuously optimize the overall user experience, and perform fault diagnosis and repair.
• Advertising Services: Subject to your consent, to share information such as device identifiers with approved third-party advertising partners (e.g., Facebook, AdMob) for personalized ad delivery and performance optimization.
• Security and Compliance: For fraud prevention, safeguarding account and service security, and fulfilling legal obligations.
We may anonymize information (making it unidentifiable to a specific individual) and use it for product development and macro data analysis.
4. Data Sharing
We only share your information under the following necessary circumstances and require partners via contracts to ensure an equivalent level of data protection:
Service Providers: For example, third-party companies assisting us with data analysis, who may only process data on our behalf and according to our instructions.
Advertising and Analytics Partners: To provide and optimize advertising services, we will share necessary information such as device identifiers with third-party advertising networks, subject to your consent.
Compliance with Legal Obligations: In response to lawful requests from judicial authorities, administrative bodies, or other legal proceedings.
Business Transfers: In the event of a merger, acquisition, asset transfer, or other change of ownership, your information may be transferred as part of the transaction.
5. Your Rights and Controls
You have the following rights regarding your personal information:
Access and Correction: You have the right to request a copy of your personal information held by us and to contact us at service@hexoftrials.com to correct inaccurate information.
Withdraw Consent: You can withdraw your consent to the collection and use of certain information, such as location data, by disabling the corresponding permissions in your device's system settings.
Delete Data: Uninstalling the game will delete the game data stored locally on your device.
Personalized Ad Controls: You can limit ad tracking in your device's system settings to reduce interest-based personalized ads:
• iOS: Go to "Settings" > "Privacy & Security" > "Tracking" and turn off "Allow Apps to Request to Track".
• Android: Go to "Settings" > "Google" > "Ads" and enable "Opt out of Ads Personalization".
6. Data Security
We employ industry-standard organizational and technical measures (including but not limited to HTTPS encryption for transmission, regular security assessments, and principle of least privilege access controls) to protect your data security. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required to comply with applicable laws and regulations. For example, the retention period for gameplay data will be determined based on the actual needs of business operations and analysis.
8. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13, nor do we target them with personalized advertising. If we discover that we have inadvertently collected a child's personal information, we will take immediate steps to delete it.
9. Contact Us
If you have any questions about this policy, need to exercise your relevant rights, or wish to lodge a complaint, please contact us via email at: service@hexoftrials.com.
We value your feedback and are committed to responding to your requests within a reasonable timeframe.